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Sidra Mahmood
Sidra Mahmood

241 Followers

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Jul 13, 2022

Consumer data protection and the illusion of open internet

Since we’re all mad at telecom right now, I figure the timing of this one is pretty appropriate given that Rogers went down nationwide just two days prior. Last weekend, I took a trip to beautiful BC for a music festival. We stopped for lunch on our last day at…

Privacy

5 min read

Consumer data protection and the illusion of open internet
Consumer data protection and the illusion of open internet
Privacy

5 min read


Published in

UX Collective

·Updated Jul 28, 2021

Creating actionable insights when you don’t have access to your users

Water from a stone: User research in government without users. — By Sidra Mahmood Senior Product Designer at Employment and Social Development Canada (Digital Experience and Client Data Channel) Users are part and parcel of user-centred product design. They are the customer and the lifeblood of a business. For any product to be successful, it must centre user needs early in…

User Research

9 min read

Creating actionable insights when you don’t have access to your users
Creating actionable insights when you don’t have access to your users
User Research

9 min read


Oct 23, 2020

Dropshipping vs. Print-to-order: What’s the difference?

As COVID continues to transform the way we work, many people are now exploring e-commerce to generate income. The opportunities are pretty endless as more people start to exclusively do their shopping online. The Canadian government has even partnered with Shopify to make it easier for Canadian entrepreneurs start an…

Dropshipping

7 min read

Dropshipping vs. Print-to-order: What’s the difference?
Dropshipping vs. Print-to-order: What’s the difference?
Dropshipping

7 min read


Jun 11, 2020

Effective patient experience design during a pandemic

Or, how not to give patients a heart attack. In 2018, I went to see my doctor for a routine physiological exam. I’m as healthy as someone who smokes can be (I know, I know…), so I didn’t really have any significant concerns about my health. After the exam, the doctor told me that I should only expect to…

UX Design

5 min read

Effective patient experience design during a pandemic
Effective patient experience design during a pandemic
UX Design

5 min read


Feb 5, 2016

An Honest Letter to IT Recruiters

From a not-so-qualified “qualified” candidate. I got into work this morning and was informed that there was an individual looking to speak with me from an ominous sounding organization, and that the manner was ‘urgent’ and ‘confidential’. I put down my things and got on the phone immediately. …

Recruiting

3 min read

An Honest Letter to IT Recruiters
An Honest Letter to IT Recruiters
Recruiting

3 min read


Nov 14, 2014

Trapped at Robarts

In which our protagonist ends up in a sleep-induced lock down, featuring an iron turkey and a leftover sandwich. I left anatomy class this morning, the realization of the true weight of my life’s decisions causing my legs to buckle as I realized that weight was actually about 28lbs (4000…

5 min read

Trapped at Robarts
Trapped at Robarts

5 min read


Mar 28, 2014

Plan, Test, Validate!

5 Steps to Winning Startup Weekend — Last year on a whim I entered Startup Weekend Toronto. I was a higher ed web developer who had lost some of her love for startup culture after getting burned and learning a few lessons. What was supposed to be a weekend of learning and observing turned into one of…

5 min read

Plan, Test, Validate!
Plan, Test, Validate!

5 min read

Sidra Mahmood

Sidra Mahmood

241 Followers

Open Data Service Designer @ ESDC CDO, WCAG SME

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